Shipping policy
Shipping Policy
At A.D HARDING & S.M HARDING, we strive to package and deliver your DIY craft kits quickly and safely so you can dive straight into your creative projects!
Shipping Rates & Fees
We offer transparent and straightforward shipping rates:
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Orders under $10.00 USD: Charged a flat shipping rate of $5.99 USD.
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Orders over $10.00 USD: Qualify for FREE Worldwide Shipping!
Order Processing & Dispatch
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Processing Time: Orders are typically processed, packed, and handed over to courier services within 1 to 3 business days (excluding weekends and public holidays).
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Tracking: Once your parcel is shipped, you will receive an automatic email containing your tracking number and tracking link to monitor your shipment in real time.
Delivery Timelines
Estimated delivery timeframes vary by destination:
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Australia & Oceania: 5 – 10 business days
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North America & Europe: 7 – 15 business days
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Rest of the World: 10 – 20 business days
Please note: Unexpected customs delays, weather conditions, or local carrier issues may occasionally extend delivery times.
Customs, Duties & Taxes
International shipments may be subject to local import duties, taxes, or clearance fees according to destination country regulations. These charges are the responsibility of the recipient.
Address Modifications & Undeliverable Packages
Please double-check your delivery address during checkout. If you notice an error in your details, contact us immediately at [email protected]. Once an order has been dispatched, we are unable to alter the destination address.